Rug Washing & Cleaning
Our rug cleaning services provide individualized care for optimal results.
Rug Cleaning Services with Individualized Care
Caravan Rugs understands one size does not fit all when it comes to oriental rug cleaning so we provide individualized rug care for optimal results. The fiber content and construction of your rug, the weave, and dyes are all major factors we weigh to determine what cleaning method is best suited for your rug.
Step 1: Pre-Inspection
While inspecting we look for fading, discoloration, stains, wear and tear, pre-existing damage, color instability, and odors to determine the cleaning ability of each rug, possible urine treatment from pets, and any additional repairs needed.
Step 2: Dusting
Dust and particulate matter lying deep within the rug are removed using compressed air and specially designed tools. Foot traffic and dry soil can act like sandpaper on the fiber, and this step is often referred to as “air washing” or “dusting” of the rug.
Step 3: Pre-Cleaning
Traffic and heavily soiled areas are pre-treated. (Discolorations due to wear, fading, or chemical reactions are not reversible.)
Step 4: Agitate Fibers
Using a continuous flow of cold water, combined with a mild, 7.5 ph-neutral shampoo, we massage deep into the pile of the rug’s fibers which enables us to gently and effectively remove all foreign matter by flushing them out of the rug and keeping them from settling back into the rug again.
Step 5: Rinse
To further remove soil and cleaning residue, we rinse multiple times. The first two rinses with cold water remove all cleaning shampoo from the rug. For the third and final rinse, we add lanolin to the rinse process for wool rugs to help restore the natural oil content in the rug.
Step 6: Excess Water Removal
We use a centrifuge machine to remove any excess water through an intense and powerful extraction process. Once we have removed as much water as possible, we are ready to move the rug to our climate-controlled drying room.
Step 7: Climate-Controlled Drying
A fast and efficient drying method is crucial to eliminate potential mold and mildew. Climate-controlled drying takes place in a gas-heated drying room using a combination of forced air circulation, dehumidifying processes, and heat. Most rugs will dry within 12 to 24 hours.
Bonus: Final Inspection
Before your rug makes its way back to you, we perform a final inspection. We don’t hesitate to repeat any steps that might be necessary to provide you with the cleanest rug possible!
A Better Clean with Our 7-Step Rug Cleaning Process
When you choose Caravan for oriental rug cleaning, you can rest assured knowing that we’ll do the best job possible! We use a thorough seven-step process designed to remove the maximum amount of dirt and grime from your rug.
Step 1: Pre-Inspection
While inspecting we look for fading, discoloration, stains, wear and tear, pre-existing damage, color instability, and odors to determine the cleaning ability of each rug, possible urine treatment from pets, and any additional repairs needed.
Step 2: Dusting
Dust and particulate matter lying deep within the rug are removed using compressed air and specially designed tools. Foot traffic and dry soil can act like sandpaper on the fiber, and this step is often referred to as “air washing” or “dusting” of the rug.
Step 3: Pre-Cleaning
Traffic and heavily soiled areas are pre-treated (discolorations due to wear, fading, or chemical reactions are not reversible).
Step 4: Agitate Fibers
Using a continuous flow of cold water, combined with a mild, 7.5 ph-neutral shampoo, we massage deep into the pile of the rug’s fibers which enables us to gently and effectively remove all foreign matter by flushing them out of the rug and keeping them from settling back into the rug again.
Step 5: Rinse
To further remove soil and cleaning residue, we rinse multiple times. The first two rinses with cold water remove all cleaning shampoo from the rug. For the third and final rinse, we add lanolin to the rinse process for wool rugs to help restore the natural oil content in the rug.
Step 6: Excess Water Removal
We use a centrifuge machine to remove any excess water through an intense and powerful extraction process. Once we have removed as much water as possible, we are ready to move the rug to our climate-controlled drying room.
Step 7: Climate-Controlled Drying
A fast and efficient drying method is crucial to eliminate potential mold and mildew. Climate-controlled drying takes place in a gas-heated drying room using a combination of forced air circulation, dehumidifying processes, and heat. Most rugs will dry within 12 to 24 hours.
Bonus: Final Inspection
Before your rug makes its way back to you, we perform a final inspection. We don’t hesitate to repeat any steps that might be necessary to provide you with the cleanest rug possible!
“Caravan Rugs did a fantastic job cleaning my oriental area rugs, They look like new! I would recommend this company without hesitation and will certainly use them again! They were quick to respond & delivered my rugs when they said they would. Very courteous & professional.”
– Lyn O.
Frequently Asked Questions
How much does it cost to get a rug cleaned?
Rug cleaning is customized for each rug, so we do not have a set price for all rugs. We determine the price based on the size of your rug. Feel free to give us a call and we can chat more about what a rug cleaning will cost for your rug.
How long does it take to get my rugs cleaned?
It depends on the time of year and the size of the rugs. For smaller rugs, it can be 1-2 weeks and for larger it can be 3-4 weeks. This can also vary around busy season times and holiday times.
Do you pick up and deliver rugs?
Yes! We do offer rug pick-up and drop-off, but it all depends on the size of the rugs and your location. Give us a call at (919) 782-2673 to check eligibility for rug pick-up and drop-offs.
Do you offer rug appraisals?
Yes! Drop your rug off for a cleaning and we can certainly appraise it for you.
Do you wash your rugs at the customer’s house or off-site?
We wash all rugs at our rug washing facility on Glenwood Ave rather than in homes to accommodate optimal cleanings with our top-of-the-line cleaning machines.
Can you get urine and urine stains out of rugs?
We do our best to get all stains out of rugs, including urine and urine stains. We also offer premium rug pads to help protect flooring.
Can we drop off the rugs at your facility in Raleigh?
Yes! Customers can drop off their rugs at 7912 Glenwood Ave., or if you’re busy we offer complimentary pick-up and drop-off services for rug cleanings.
Do you clean rug pads?
Although we do not clean rug pads, we do sell rug pads with Closed Cell Technology (CCT) to keep your floors clean and protected!
Do you clean Oriental rugs or just area rugs?
We clean hand-knotted, handmade, Oriental, and just about any other type of run out there. All rugs (including delicate, fine rugs) receive individual attention from our experts throughout our specialized cleaning and repair processes.
Will you move my furniture upon pick up and delivery of my rugs?
Yes, we will move furniture to pick up and drop off. We will lay your rugs down for you when we deliver them back to you.
Schedule Your Rug Cleaning Today!
We offer free estimates and a 100% satisfaction guarantee. Pick-up and delivery services are available, but walk-ins are always welcome!