Professional Rug Cleaning in Durham, NC

During the pre-inspection phase, our experts examine your rug for various factors such as fading, discoloration, stains, wear and tear, pre-existing damage, color instability, and odors. This comprehensive assessment allows us to determine the optimal cleaning approach for your rug, including the potential need for specialized treatments like pet urine removal. Additionally, we identify any necessary repairs to ensure the best possible outcome for your rug.

We remove dust and particulate matter deeply embedded within your rug. Our specialized equipment, which includes compressed air and tailored tools, effectively eliminates debris that accumulates from foot traffic and dry soil. This process, often referred to as "air washing" revitalizes your rug's fibers, restoring their natural beauty and prolonging their lifespan.

In this phase, we target high-traffic and heavily soiled areas with pre-treatments to effectively loosen dirt and grime. While some discolorations resulting from wear, fading, or chemical reactions may not be reversible, our pre-cleaning process ensures thorough soil removal, preparing your rug for the subsequent cleaning stages.

Utilizing a gentle and thorough approach, we massage a mild, 7.5 pH-neutral shampoo deep into the pile of your rug's fibers. This process, combined with a continuous flow of cold water, effectively dislodges and flushes out all foreign matter trapped within the rug. By preventing particles from resettling, we ensure a comprehensive cleaning that revitalizes your rug's appearance and texture.

To further enhance soil and residue removal, we conduct multiple rinses using cold water. The initial rinses eliminate any residual cleaning shampoo, ensuring a thorough cleanse. For wool rugs, we incorporate lanolin into the final rinse to replenish the natural oils, promoting softness and luster.

Following the cleaning process, we utilize a state-of-the-art centrifuge machine to extract excess water from your rug. This extraction process ensures rapid moisture removal, expediting the drying process and minimizing the risk of mold and mildew formation.

To expedite drying and preserve the integrity of your rug, we transfer it to our specialized drying room. Equipped with gas heating, forced air circulation, and dehumidifying technology, this climate-controlled environment facilitates thorough drying. Most rugs dry within 12 to 24 hours, which ensures a swift turnaround without compromising quality.

Before returning your rug, our experts conduct a meticulous final inspection to ensure it meets our stringent quality standards. If necessary, we repeat any steps to address the remaining concerns and guarantee the utmost cleanliness and freshness of your rug.